Return & Refund Policy

Return window: Customers may request a return within 14 calendar days of receiving their order.

Eligibility: Items must be unused, undamaged, and in original packaging.

Refund process: Refunds are processed within 10 business days after inspection, using the same payment method.

Non-returnable items: Customized, intimate, or hygiene-related products cannot be returned unless defective.

Example: If a customer receives a watch with a manufacturing defect, they may return it and receive a full refund.